Privacy Policy
1. General Offices.com.hk Limited (“the Company”) values the privacy of individuals who use our mobile applications, websites, or other services (collectively, “Services”). We are committed to complying with the Personal Data (Privacy) Ordinance, Cap.486 (the “Ordinance”) in Hong Kong SAR. This policy outlines our practices and obligations in relation to the collection, use, transfer, storage, and access of personal data in accordance with the Ordinance. This Privacy Policy is applicable to all users of our Services and may be revised from time to time.
2. Types of Personal Data Collected In connection with our real estate agency services and to prevent money laundering, we may on a voluntary basis request personal data including, but not limited to, name, contact details (telephone number, email, correspondence or billing address), identification document numbers, and copies of documents containing personal data such as identity cards, passports, bank statements, and utility bills. Without this data, we may be unable to provide our real estate agency services.
3. Use of Personal Data The personal data we collect may be used for: a. Identity verification b. Provision of real estate agency services c. Marketing and promoting our services d. Collection of outstanding debts e. Legal proceedings and enforcement of judgments and orders f. Disclosure as permitted or required by law g. Market research
4. Transfer of Personal Data Personal data held by us will be kept confidential but may be transferred to: a. Cooperative real estate agents b. Law firms, banks, financial institutions, insurers, and service providers involved in mortgage referral, financial planning, property valuation, immigration consultancy, and/or wealth management c. Government departments, regulatory bodies, courts, or law enforcement organizations as required by law d. Courts, tribunals, and parties involved in legal proceedings e. Debt collection agencies or recovery organizations
5. Data Collected through Internet When you visit our website, we may collect information such as your IP address, access time, URL, browser type, and device type to maintain and improve our website. This data is not used to personally identify users. We may use cookies to enhance your online experience; you can set your browser to refuse all cookies or to indicate when a cookie is being sent, although some features of our Services may not function properly without cookies.
6. Use of Personal Data for Direct Marketing We may use your name and contact details for direct marketing of the real estate agency services we provide. You may opt-out of receiving such communications at any time.
7. Request to Cease the Use of Personal Data for Direct Marketing Customers may, at any time and without charge, request us to cease using and/or transferring their personal data for direct marketing purposes by contacting our Data Protection Officer at [email protected].
8. Security and Retention of Personal Data We implement stringent security measures to protect personal data against unauthorized or accidental access, processing, erasure, loss, or use. Personal data is retained only for the duration necessary to fulfill the purposes for which it was collected, generally not exceeding 7 years, or as prescribed by applicable laws and regulations.